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Frequently Asked Questions
Everything you need to know before starting your project with us.
Yes, absolutely. Most of our products are made to order. You can send us reference images, sketches, or detailed specifications, and our team will produce to match your design requirements. We also offer 3D rendering services so you can preview the result before production begins.
Yes — that is exactly what we specialize in. Instead of coordinating with separate suppliers for cabinets, tiles, doors, lighting, and furniture, we consolidate everything into one order with one point of contact. This saves you time, reduces coordination risk, and often lowers total cost.
We ship to over 130 countries worldwide. Our logistics team handles export documentation, container booking, and customs clearance coordination. We can ship FOB (Free On Board) or CIF (Cost, Insurance, Freight) depending on your preference. Contact us with your destination port for a shipping estimate.
Yes, we welcome overseas buyers to visit our 30,000㎡ showroom and factory network in China. We offer VIP visit support including airport pickup, hotel booking, private guide, and translation. Please contact us at least two weeks in advance so we can prepare material samples and arrange your visit itinerary.
Our products include detailed installation guides and technical documentation. For overseas projects, we can provide remote installation guidance via video call. In some regions, we can recommend trusted local installation partners. The approach depends on your project location and scope — let us know your needs.
To give you an accurate quotation, we recommend preparing: (1) floor plans or room dimensions, (2) reference images of the style you like, (3) a rough material list or product categories you need, (4) your preferred quality level or budget range, and (5) your project timeline. Don't worry if you don't have everything — our team will guide you through the process.
There is no fixed minimum — we work with both individual homeowners and large-scale developers. However, to offer competitive factory-direct pricing, we recommend orders covering at least one room or category. For smaller quantities, we can suggest alternative sourcing approaches. Reach out with your project details and we'll find the best solution.
Every order goes through a multi-stage quality control process: material verification before production, dimensional accuracy checks during manufacturing, color and finish matching against approved samples, and a final pre-packing inspection. We send photos and videos for your approval before loading into the container.
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